Terms and Conditions

The simple rules for shopping with us.

By placing an order with VERO, you agree to the terms on this page.

Orders

Your order is confirmed once we have called or messaged you. We may cancel an order if we cannot reach you, if a piece has run out or if the details look wrong. If you have already paid, we return the money.

Prices and payment

All prices are in Bangladeshi taka (৳). The delivery charge is added at checkout, and you see the full total before you order. You can pay cash on delivery, or pay with bKash or Nagad. For bKash and Nagad, we check your Transaction ID before we process the order.

Our products

Our pieces are fashion jewellery, not solid gold or real diamonds, unless the product page says otherwise. We try to show each piece as it really looks, but colours can look a little different on your screen.

Delivery and returns

See Shipping and Delivery and our Refund and Return Policy.

Your account

You do not need an account to order. If you make one, please keep your password safe.

Text and photos

The text, logo and photos on this site belong to VERO or to those who license them to us. Please do not copy them without asking.

Law

These terms follow the laws of Bangladesh.

Changes

We may change these terms. The version on this page when you place your order is the one that applies. Last updated: 30 October 2026.

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